Get in Touch With Us

Got a question about something you read on ateec.org, spotted an error, or want to suggest a sweepstakes casino we haven't covered yet? This page explains how to reach us and what kind of messages we're best placed to help with.

How to Reach the Sweepstakes Casinos Team

Email is the most reliable way to get in touch. We read every message that comes in and try to reply within a couple of working days. If your enquiry relates to a specific brand, please mention the operator's name and, where relevant, the promotion or page you're asking about — it helps us route your message to the right person and answer accurately rather than generically.

We don't operate a live chat or phone line for reader enquiries, and we're not customer support for any of the sweepstakes casinos we cover. For anything account-related — login issues, coin balances, redemption status, or verification questions — you'll need to contact that operator directly through their own support channels, since we don't have access to individual player accounts.

What We Can Help With

• General questions about sweepstakes casinos — how the Gold Coins and Sweepstakes Coins model works, how prize redemption generally functions, or how the no-purchase-necessary entry method works.
• Corrections and updates — sweepstakes casino terms change often: welcome offers get revised, state eligibility lists shift, and redemption thresholds can move. If you've noticed something on the site that looks outdated, tell us and we'll look into it.
• Content suggestions — if there's a new sweepstakes casino you've come across that isn't on our radar, or a topic you'd like to see covered in more depth, we're glad to hear it.
• Partnership and editorial enquiries — if you represent an operator or a relevant business and want to discuss working with us, introduce yourself and explain what you have in mind.
• Concerns about play habits — if you or someone you know is struggling to keep gaming enjoyable and under control, let us know and we can point you toward general responsible-play resources.

What We Can't Help With

A few things sit outside what a comparison site can reasonably do:

• We can't process or expedite Sweepstakes Coins redemptions — that sits entirely with the individual operator.
• We can't confirm whether a particular sweepstakes casino is legal for you to use in your specific state. Availability varies by state, laws change, and operators set their own eligibility lists, so always check the operator's own terms and your local rules before signing up.
• We can't verify identity documents, resolve account disputes, or issue refunds on behalf of any brand featured on this site — those are matters for the operator's own support team.

Editorial Standards and How Corrections Are Handled

Our reviews and rankings, including those covering options like Spinblitz, Crown Coins, and the other platforms listed on this site, are based on publicly available information such as stated welcome offers, coin structures, and eligibility notes at the time of review. We do not test, deposit into, or play on these platforms, and terms can change on the operator's side without notice. If you find that an offer, redemption threshold, or eligible-state list we've published no longer matches what an operator shows on its own site, please tell us the specifics so we can check and update the listing.

Reader corrections are one of the most useful things we receive, and we take the accuracy of state-by-state eligibility, age requirements, and offer terms seriously given how often this information shifts.

Before You Write In

A quick self-check can sometimes save you a wait for a reply:

1. If your question is about an account, balance, or redemption, check the operator's own help centre first — they can act on your account, we can't.
2. If you're unsure whether a sweepstakes casino serves your state, check that operator's published eligibility list, since exclusions and inclusions change and no purchase is required to enter regardless of state list.
3. If you're reporting an error on this site, include the page or section so we can find it quickly.

For readers comparing options outside the sweepstakes model, our guide to trusted non-GamStop casinos in the UK covers a different market and regulatory framework entirely, worth a look if that's what you're actually after.

What Happens After You Send a Message

Every message is read by a person, not answered automatically. We aim to get back to you within a couple of working days, though it can take a little longer during busier periods. If your question needs us to check something with an operator or update a page, we'll let you know rather than leaving you waiting.

Thanks for taking the time to read this far — whether it's a correction, a question, or just feedback on the site, we're glad to hear from you.