Correspondence Clerks

Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.


Related Skills:

  • Writing
  • Reading Comprehension
  • Active Listening
  • Critical Thinking
  • Judgment and Decision Making

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Other Career Titles:

Chargeback Specialist, Claims Correspondence Clerk, Correspondence Clerk, Correspondence Coordinator, Correspondence Representative, Correspondent, Dispute Specialist, Office Technician, Technical Clerk

Video Source: CareerOnestop.org

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