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Computer User Support Specialists

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Related Skills:

Active Listening
Reading Comprehension
Speaking
Complex Problem Solving
Critical Thinking

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Other Career Titles:

Computer Specialist, Computer Support Specialist, Computer Technician, Desktop Support Technician, Help Desk Analyst, Help Desk Technician, Information Technology Specialist (IT Specialist), Support Specialist, Technical Support Specialist

Video Source: CareerOnestop.org

Submit Stats, Video Clips or any other information about this job role inside the ATEEC Career Tool.

Data supplied by OOH, OnetOnline.org & CareerNonStop.org*
Click here to view our credits and citations page.

Career Projections 2016 - 2026

Currently Employed

687,200

As of 2019 (Estimated)

Projected Employment

741,900

by 2029

Projected Growth

8%

by 2029

Career Outlook

Rapid Growth

is expected for the future

Average National Pay

$52,270

or $25.13 hourly

Training Level

Some College

varies state to state

About Career Projections

Career Projections data is supplied by BLS.gov via the Occupational Outlook Handbook data that was updated in 2018. The data is based on projections from 2016-2026.

Outlook and Impact Employment Outlook

This occupation is expected to grow rapidly.

Outside factors aren't expected to cause future growth.

Some careers face significant change to the work and worker requirements. New tasks, skills, knowledge, credentials are not immediately expected. Employment demand could remain the same or decrease slightly over time.

What They Do

Possible Work Activities

Interacting With Computers
Getting Information
Communicating with Supervisors, Peers, or Subordinates
Updating and Using Relevant Knowledge
Making Decisions and Solving Problems

Training Options

About Training

One of ATEEC’s goals is to identify and maintain an online listing of environmental, energy, and water technology programs in the nation’s two-year colleges, high schools, and workforce training organizations. With the rapid changes in these technology fields, our program databases are updated periodically, but are not comprehensive.

View Other Training Options

Renewable Energy Systems via ATEEC.org
Health and Safety Training via ATEEC.org
Certifications Finder
Training Search (National Search)

Work Values

Relationships

Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Working Conditions

Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Tasks

Answer user inquiries regarding computer software or hardware operation to resolve problems.
Oversee the daily performance of computer systems.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Develop training materials and procedures, or train users in the proper use of hardware or software.

Available Jobs/Careers

About Jobs

The jobs data is primarily handled via COS data. We only provide it as a resource.

View Job and Career Openings

Data supplied by OOH, OnetOnline.org & CareerNonStop.org*
Click here to view our credits and citations page.

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ATEEC is focused on improving knowledge and resources for environmental education.

Our general focus is on water and wastewater careers, but we have additional resources for energy and environmental resources as well.

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ATEEC

Computer User Support Specialists

Related Skills:

View this job on:

Other Career Titles:

Currently Employed

687,200

Projected Employment

741,900

Projected Growth

8%

Career Outlook

Rapid Growth

Average National Pay

$52,270

Training Level

Some College

View Other Training Options

View Job and Career Openings

Join Our Mission

ATEEC is supported and funded in part by the National Science Foundation.

About Us

PARTNERS

REPORTS

ATEEC

101 West Third Street, Davenport, IA 52801

Phone: 563.441.4082

Fax: 563.441.4080

Toll-free: 866.419.6761

See our Privacy Policy.

Fill Out the form

ATEEC

Computer User Support Specialists

Related Skills:

View this job on:

Other Career Titles:

Currently Employed

687,200

Projected Employment

741,900

Projected Growth

8%

Career Outlook

Rapid Growth

Average National Pay

$52,270

Training Level

Some College

View Other Training Options

View Job and Career Openings

Join Our Mission

ATEEC is supported and funded in part by the National Science Foundation.

About Us

PARTNERS

REPORTS

ATEEC

101 West Third Street, Davenport, IA 52801

Phone: 563.441.4082

Fax: 563.441.4080

Toll-free: 866.419.6761

See our Privacy Policy.