Computer User Support Specialists

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.


Related Skills:

  • Active Listening
  • Reading Comprehension
  • Speaking
  • Complex Problem Solving
  • Critical Thinking

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Other Career Titles:

Computer Specialist, Computer Support Specialist, Computer Technician, Desktop Support Technician, Help Desk Analyst, Help Desk Technician, Information Technology Specialist (IT Specialist), Support Specialist, Technical Support Specialist

Video Source: CareerOnestop.org

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